HelpDesk

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HelpDesk

Returns

Returns

"I'd like to return my order"

What if the item I received is damaged or faulty?

Can I return or exchange a Sale, Sample, Seconds/Outlet item?

Wanting to return your items?

I don't have a printer, how do I fill out my returns form?

What can’t be returned?

Where can I find and download the returns form?

What is your return address?

How long do I have to make a return?

Can I return a sale item?

Do I have to pay for return shipping?

Do I need to contact Style Addict before returning an item?

I would like to purchase a return label, how can I do this? (AUS ONLY)

Do you offer exchanges?

How do I return or exchange an item?

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Returns Criteria

What is your returns criteria?

You require all items to be returned in original condition; what is original condition?

Refunds & Store Credit

What method will I receive my refund?

Do you offer refunds?

How long will it take to receive my refund/store credit?

Have you received my return parcel?

How long does it take to process my return?

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